Service News

Service Outage [Resolved]

[22:55] - Dear Members, those of you who were following the news on our system outage page will know we've been down for around 60 minutes now and continue to work on restoring the service. If you may see this login page but logins will not work until we have the system up and running fully. Please bear with us. We will update news on whatever pages are available. 

[23:10] - Unfortunately the storage server that is causing all of these problems is refusing to stabilise. We've initiated our failover contingency which means that the replicated version of the server data on our backup servers will be pushed to primary mode and the service mounted from those. This is quite an involved process so please bear with us as we complete this. Update again in 20 minutes. 

[23:30] - The failover process has now synced all data to the backup server. These stores have successfully mounted on our mail and web servers and we're restoring services one by one and checking them over. All going well we should be live again by the next update in about 15 minutes. 

[23:37] - The service is coming online now but will take a while to stabilise so the service may be slow for a while. We're keeping an eye on things. 

[23:43] - Server loads are very high still. There is a lot of email to catch up and deliver. This shouldn't take long but it will require some further patience. Thank you for continuing to bear with us. This certainly all has taken much longer than we would have liked. Will update you again, at most after 15 minutes. 

[23:50] - Things are looking better now. If you log in you should be able to access your mail box and email. Mail queues are coming right down. We should have service fully stabilised by midnight hopefully. 

[00:12] - The service seems to be stable now. We will be checking over the faulty server and making any necessary repairs. At some stage we may need to schedule time to rebalance our load again. Thank you so much for your patience this evening. 

Originally Written: 08-Oct-2012 21:51, Last Updated: 06-Nov-2014 12:29

More Service News

Re-connecting


Concordia Alumni Connect is a great place to reconnect with fellow alumni, gain industry knowledge and share career expertise and opportunities with each other and the next generation of Concordia Alumni.

Professional Network


Trying to get back in touch with old classmates? Or to find alumni in your area or field of work? Find the connections you need to further your career or business.

Concordia Map


This map helps you see where in the country, or indeed the world, other Concordia alumni are based.

This could be useful if you are visiting an area for a holiday, on business, or completely relocating to a new place and keen to connect with others who share your experiences of Concordia!

eMentoring Platform


The eMentoring platform is designed to help alumni and graduating students connect so that alumni can advise and give guidance to Concordia alumni embarking on their chosen careers. This could be anything from a few emails or checking a CV/application, to meeting face to face or even offering work experience.

The idea is that alumni can donate as much or as little of their time as they can spare to helping those in need of a helping hand at the beginning of their careers.