Service News

Reminder to update usernames in email clients

Back in May last year, you may remember that we advised everyone on our service news to update their email client/device settings to use your full (primary) email address instead of your username, ready for migration to a new system.

Now that we are in 2016, the old system is being retired, and to ensure that you retain email client access over the coming weeks, please check your settings and ensure that your username has been updated to your email address.

If needed, you can use a page that we created in May to remind yourself of your primary email.

You may also now use email aliases, as long as they are entered in full.

Some background on this:

Our new system is configured to only authenticate using a full email address as the username when accessing your account with an email client (webmail remains the same as before).

The main reasons for this update are both for stability and security.

For an email client to authenticate with just a username, it needs to 'search' a few levels deeper in the system in order to match the username against the correct email address. Since email clients connect to the servers every couple of minutes (unlike webmail), this dramatically increases server load and can impact the speed of your email experience.

Changing to authenticate with a full email address instead unambiguously defines the connection account, reducing any chance of a cross-account security incident.

As always if you have any problems or questions, please contact us at help@aluminati.net.

Originally Written: 15-Jan-2016 17:44, Last Updated: 15-Apr-2016 16:29

More Service News

Re-connecting


Concordia Alumni Connect is a great place to reconnect with fellow alumni, gain industry knowledge and share career expertise and opportunities with each other and the next generation of Concordia Alumni.

Professional Network


Trying to get back in touch with old classmates? Or to find alumni in your area or field of work? Find the connections you need to further your career or business.

Concordia Map


This map helps you see where in the country, or indeed the world, other Concordia alumni are based.

This could be useful if you are visiting an area for a holiday, on business, or completely relocating to a new place and keen to connect with others who share your experiences of Concordia!

eMentoring Platform


The eMentoring platform is designed to help alumni and graduating students connect so that alumni can advise and give guidance to Concordia alumni embarking on their chosen careers. This could be anything from a few emails or checking a CV/application, to meeting face to face or even offering work experience.

The idea is that alumni can donate as much or as little of their time as they can spare to helping those in need of a helping hand at the beginning of their careers.